IATA Airport Handling Manual.pdf
What is the IATA Airport Handling Manual.pdf and Why You Need It
If you are involved in ground operations at airports, you need to have access to the IATA Airport Handling Manual.pdf. This is the official document that contains all the industry-approved policies and standards to support safe and efficient ground operations above and below the wing. The IATA Airport Handling Manual.pdf covers everything from passenger handling, baggage handling, cargo handling, aircraft handling and loading, load control, management and safety, aircraft movement control, ground handling agreements, ground support equipment specifications, environmental specifications, and ground operations training program.
IATA Airport Handling Manual.pdf
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The Benefits of Using the IATA Airport Handling Manual.pdf
By using the IATA Airport Handling Manual.pdf, you can benefit from several advantages, such as:
Ensuring compliance with the latest regulations, standards and best practices in ground operations.
Improving your operational efficiency and performance by following the proven procedures and guidelines.
Reducing your operational costs and risks by avoiding errors, delays, accidents and incidents.
Enhancing your customer satisfaction and loyalty by delivering high-quality services and products.
Strengthening your competitive edge and reputation by adhering to the global standards of excellence.
How to Access the IATA Airport Handling Manual.pdf
The IATA Airport Handling Manual.pdf is available in different formats and languages. You can order it online from the IATA website or contact their sales team for volume orders. You can also access it through an enterprise solution for accessing IATA publications. The IATA Airport Handling Manual.pdf is updated annually to reflect the changes in policies and standards. The latest edition is the 43rd edition, which includes over 350 updates. You can also download a free sample of the table of contents and some pages from the IATA website.
The IATA Airport Handling Manual.pdf and Its Complementary Manuals
The IATA Airport Handling Manual.pdf is a policy-driven document that focuses on "what to do" in ground operations. It is complemented by another manual, the IATA Ground Operations Manual (IGOM), which is procedure-driven and focuses on "how to do" in ground operations. The IGOM provides harmonized and standardized operational procedures for ground handling processes. You can buy them together and save money. Another complementary manual is the IATA Airport Development Reference Manual (ADRM), which is a guide for airport planning and development. The ADRM provides best practices for developing sustainable and efficient 'world class airports'.
Conclusion
The IATA Airport Handling Manual.pdf is a must-have document for anyone involved in ground operations at airports. It contains all the industry-approved policies and standards to support safe and efficient ground operations above and below the wing. It covers a wide range of topics and provides many benefits for users. It is available in different formats and languages and is updated annually. It is complemented by other manuals that provide more details on procedures and airport development. You can order it online from the IATA website or contact their sales team for volume orders.
The IATA Airport Handling Manual.pdf and Its Toolbox
One of the most useful features of the IATA Airport Handling Manual.pdf is its toolbox, which hosts the Standard Ground Handling Agreement (SGHA) and its forms. The SGHA is the only industry-recognized contract template for ground handling services. It defines the rights and obligations of both parties and provides a clear framework for liability and indemnity. The SGHA forms are annexes that specify the scope and level of service, the service level agreement (SLA), the charges and fees, and the key performance indicators (KPIs). The toolbox also includes a guidance document on how to use the SGHA and its forms.
The IATA Airport Handling Manual.pdf and Its Updates
The IATA Airport Handling Manual.pdf is updated annually to reflect the changes in policies and standards that affect ground operations. The updates are based on the feedback and input from various stakeholders, such as airlines, ground service providers, airports, regulators, industry associations, and IATA committees and working groups. The updates are also aligned with the latest regulations, standards and best practices from other sources, such as ICAO, EASA, FAA, ACI, ISAGO, IOSA, IGOM, ADRM, and more. The updates are communicated through various channels, such as newsletters, webinars, workshops, conferences, and training courses.
The IATA Airport Handling Manual.pdf and Its Training Program
The IATA Airport Handling Manual.pdf is not only a document but also a training program that helps users to understand and apply its policies and standards. The training program consists of various courses that cover different aspects of ground operations, such as passenger handling, baggage handling, cargo handling, aircraft handling and loading, load control, management and safety, aircraft movement control, ground handling agreements, ground support equipment specifications, environmental specifications, and more. The training program is delivered through different formats, such as classroom courses, online courses, virtual courses, webinars, workshops, conferences, and customized courses.
The IATA Airport Handling Manual.pdf and Its Chapters
The IATA Airport Handling Manual.pdf is divided into 11 chapters, each covering a specific aspect of ground operations. The chapters are:
Passenger handling: This chapter provides policies and standards for passenger services, such as check-in, boarding, special assistance, security screening, baggage reconciliation, and more.
Baggage handling: This chapter provides policies and standards for baggage services, such as baggage acceptance, delivery, transfer, irregularity handling, tracing, and more.
Cargo/mail handling: This chapter provides policies and standards for cargo and mail services, such as cargo acceptance, delivery, transfer, irregularity handling, tracing, security screening, dangerous goods handling, and more.
Aircraft handling and loading: This chapter provides policies and standards for aircraft services, such as aircraft servicing, cleaning, de-icing, towing, pushback, loading, unloading, weight and balance, and more.
Load control: This chapter provides policies and standards for load control services, such as load planning, load sheet preparation, load distribution, load instruction report, load message transmission, and more.
Management and safety: This chapter provides policies and standards for management and safety services, such as quality management system, safety management system, risk assessment, incident reporting, emergency response plan, audit program, performance measurement, and more.
Aircraft movement control: This chapter provides policies and standards for aircraft movement control services, such as flight data processing, flight information display system, flight following system, slot coordination system, apron management system, and more.
Ground handling agreements: This chapter provides policies and standards for ground handling agreements between airlines and ground service providers. It includes the Standard Ground Handling Agreement (SGHA) template and its forms.
Airport handling ground support equipment specifications: This chapter provides policies and standards for ground support equipment specifications. It covers equipment such as passenger stairs, baggage carts, cargo loaders, tow tractors, pushback tractors, de-icing vehicles, air start units, ground power units, air conditioning units,
and more.
Environmental specifications for ground handling operations: This chapter provides policies and standards for environmental specifications for ground handling operations. It covers topics such as noise management,
emissions management,
waste management,
water management,
energy management,
and more.
Ground operations training program: This chapter provides policies and standards for ground operations training program. It covers topics such as training needs analysis,
training design,
training delivery,
training evaluation,
training records,
and more.
The IATA Airport Handling Manual.pdf and Its Users
The IATA Airport Handling Manual.pdf is used by various users involved in ground operations at airports. The main users are:
Airlines: Airlines use the IATA Airport Handling Manual.pdf to ensure that their ground operations are compliant with the industry-approved policies and standards. They also use it to establish ground handling agreements with ground service providers and to monitor their performance.
Ground service providers: Ground service providers use the IATA Airport Handling Manual.pdf to provide safe and efficient ground services to airlines according to the agreed scope and level of service. They also use it to train their staff and to improve their quality and safety management systems.
Airports: Airports use the IATA Airport Handling Manual.pdf to facilitate the coordination and cooperation between airlines and ground service providers at their premises. They also use it to plan and develop their airport infrastructure and facilities according to the best practices.
Regulators: Regulators use the IATA Airport Handling Manual.pdf to ensure that the ground operations at airports are compliant with the applicable regulations
and standards. They also use it to audit
and inspect
the ground operations
and to enforce
the corrective actions
if needed.
Industry associations: Industry associations use the IATA Airport Handling Manual.pdf to represent
and advocate
the interests
of their members
in relation
to ground operations
at airports. They also use it to provide feedback
and input
to IATA
on the updates
and changes
to the policies
and standards.
Conclusion
The IATA Airport Handling Manual.pdf is the ultimate guide for ground operations at airports. It contains all the industry-approved policies and standards to support safe and efficient ground operations above and below the wing. It covers a wide range of topics and provides many benefits for users. It is available in different formats and languages and is updated annually. It is complemented by other manuals that provide more details on procedures and airport development. It is used by various users involved in ground operations at airports, such as airlines, ground service providers, airports, regulators, and industry associations. If you want to learn more about the IATA Airport Handling Manual.pdf, you can visit the IATA website or contact their sales team. 6c859133af
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